FAQ
Q: “Is there someone working the booth the whole time? Why?”
A: Our “thing” is giving you the best photo booth experience possible. We have attendants on site to make sure the booth runs properly, the lighting is perfect, your props stay organized, and the backdrop stays in the center of the image. You shouldn’t have to worry if your booth is running properly because someone just dropped it off and left- that’s what we’re here for!
Q: “Are you LGBTQ friendly?”
A: Absolutely.
Q: “Is the time you take to set up and tear down part of my hourly booking?”
A: No. The hourly package you choose is considered your “running booth time”, or the time that the booth will be open for guests to take photos— i.e., If you book us for 3 hours, the booth will be open for 3 hours. We generally take an hour to set up, but will arrange the time we will arrive when we’re further into the booking process.
Q: “How does the booking process work?”
A: Once you inquire with us, we will send an email back letting you know if your date and desired booth is available, and ask how many hours, and what add-ons you would like to add to your package. Once we get that back, we’ll send you the invoice for the non-refundable retainer fee and contract, which, when returned to us, will secure your date. Closer to your date, we’ll send a remaining invoice and ask you about all the fun stuff (backdrop choice, template design, etc.) to make Smitten Booth just right for you! Seems like a lot, but we make it easy. Promise.
Q: “Do you require a deposit?”
A: Yes. We require a $200 non-refundable retainer fee and a signed contract to reserve your date. Remaining balances are due no later than 2 weeks before your event.
Q: “How much space does the booth require?”
A: We prefer a 10'x10' space to set up.
Q: “How do I get my photos after my event?”
A: All photos will be available for you to download around 1 week after your event through an online gallery found here.
Q: “Tell me more about the ‘Instant email/ text digital downloads’ kiosk that is available as an add-on.”
A: With this add-on, guests can instantly email or text photos to themselves using our free standing iPad sharing kiosk. We use a separate kiosk instead of sending files right from the booth to reduce the congestion of people waiting to take photos in the booth. Full templates with multiple images as well as the individual photos can be sent!